There are three possible reasons that cause file import error: your MP4 video got the problem, your DaVinci Resolve software got problem, or your computer got problem.
If you can't import MP4 video into DaVinci Resolve, like say DaVinci Resolve 16, something goes wrong there. Why Can't Your DaVinci Resolve Import MP4 File? Or you can only add the MP4 video to the timeline of DaVinci Resolve as a video trasck, instead of an audio track. The error message goes like, " Media Offline", " The file has no audio or video streams". But the weird thing is that DaVinci Resolve will reject to import some MP4 video files downloaded from YouTube or from cameras like GoPro, Sony A7S(XAVC S encoded MP4), Sony XDCAM PMW-EX3, PMW-F3 PMW-EX1R, PMW-200, PMW-100, and PDW-F800, etc. And it is officially stated that DaVinci Resolve supports MP4. It is no exaggeration to say that MP4 is the most widely used video format accepted by 99% of video hosting sites, media players, and electronic devices. The audio plays but the video looks to be unsupported in some way. "I'm importing Mp4's into Davinci Resolve and all I'm getting is this.
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